Refund and Return Policy for Glasunie Sports Equipment Store
Effective Date: November 21, 2024
Introduction At Glasunie, we are committed to ensuring your satisfaction with your purchase. If for any reason you are not completely satisfied, we offer the following refund and return policy.
1. Returns
- Eligibility: Returns are accepted within 30 days from the date of purchase for most products. The product must be unused, in its original packaging, and with all tags attached.
- Exclusions: Custom or personalized products, opened or used items, and perishable items are not eligible for return.
2. Process for Returns
To return an item, please contact our customer service team at info@glasunie.com or call 318-306-0043. We will provide you with a return authorization number and instructions on how to send the item back to us.
3. Refunds
Once we receive the returned item, we will process your refund to the original payment method within 7-10 business days. Please note that shipping fees are non-refundable, and you will be responsible for return shipping costs unless the item was defective or incorrect.
4. Exchanges
Exchanges are allowed for items of equal value. If you wish to exchange an item, please contact customer service for guidance.
5. Defective or Damaged Products
If your product arrives defective or damaged, please contact us immediately. We will provide a full refund or replacement at no additional cost to you.
Street: 1790 Roguski Road, Alexandria, Louisiana, United States
Phone number: 318-306-0043
Email: info@glasunie.com
Website: https://glasunie.com/